Contact Us
Get in Touch
We'd love to hear from you. Whether you have a question about a piece, need help with your order, or want to discuss a custom birthstone request — we're here to help.
Email Us
We typically respond within 1–2 business days.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (HKT)
Saturday – Sunday: Closed
Our Address
Mosswick
5FL, 111 Tung Chau Street
Tai Kok Tsui, Hong Kong
Frequently Asked Questions
Before reaching out, you may find your answer in our FAQ page. For information about shipping and returns, visit our Delivery & Returns page.
Custom Orders
All Mosswick pieces are handcrafted to order with a 1–3 day production time. If you'd like to discuss a custom birthstone selection or have a special request, please email us with your birth date and the piece you're interested in.