Delivery & Returns

Delivery & Returns

Shipping

We ship worldwide. All orders are processed within 1–2 business days after payment is confirmed.

• Standard Shipping: 7–14 business days
• Express Shipping: 3–5 business days

Shipping times may vary depending on your location and local customs procedures.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your parcel every step of the way.

Returns

We want you to love your Mosswick jewellery. If you are not completely satisfied, we accept returns within 14 days of delivery.

Return Conditions

• Items must be unworn and in their original condition
• Original packaging must be included
• Items with human-caused damage are not eligible for return

How to Return

To initiate a return, please email us at babyminnie7788@gmail.com with your order number and reason for return. We will respond within 1–2 business days with further instructions.

Refunds will be processed within 5–7 business days of receiving the returned item.