Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Processing times may be extended during holidays. All orders are shipped from Hong Kong.
Delivery Timeframes
- Standard International Shipping: 7–15 business days
- Express Shipping: 3–7 business days (varies by destination)
Shipping Rates
- Free shipping on orders over $35
- Standard International Shipping: $15
- Express Shipping: $18
Duties & Taxes International orders may be subject to import duties and taxes upon arrival in the destination country. These charges are the responsibility of the customer. VEINA is not liable for any customs fees incurred.
Shipping Destinations We ship to most countries and regions worldwide. If you are unsure whether we deliver to your location, please contact us at babyminnie7788@gmail.com before placing your order.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment in real time via the relevant carrier's website.
Lost or Damaged Packages If your package is lost or damaged in transit, please contact us at babyminnie7788@gmail.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.